/*
====================
    Support Form
====================
*/
.sp-support-static {
    font-size: 0.9rem;
    font-weight: 700;
    color: var(--sp-primary);
    padding: 10px 0;
}

.sp-support-actions {
    display: flex;
    gap: 12px;
    align-items: center;
    margin-top: 8px;
}

.sp-support-login-msg {
    font-size: 0.9rem;
    color: var(--sp-text-muted);
}

.sp-support-toolbar {
    margin-bottom: 20px;
}

/*
==========================
    Ticket Type Badges
==========================
*/
.sp-ticket-type {
    display: inline-block;
    font-size: 0.7rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    padding: 2px 8px;
    border-radius: 3px;
    border: 1px solid transparent;
}

.sp-type-billing {
    background: rgba(200, 147, 42, 0.12);
    color: var(--sp-warning);
    border-color: var(--sp-warning);
}

.sp-type-general {
    background: rgba(74, 127, 193, 0.12);
    color: var(--sp-accent);
    border-color: var(--sp-accent);
}

.sp-type-technical {
    background: rgba(58, 158, 110, 0.12);
    color: var(--sp-success);
    border-color: var(--sp-success);
}

/*
============================
    Ticket Status Badges
============================
*/
.sp-ticket-status {
    display: inline-block;
    font-size: 0.7rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    padding: 2px 8px;
    border-radius: 3px;
    border: 1px solid transparent;
}

.sp-status-open {
    background: rgba(58, 158, 110, 0.12);
    color: var(--sp-success);
    border-color: var(--sp-success);
}

.sp-status-closed {
    background: rgba(122, 128, 153, 0.12);
    color: var(--sp-text-muted);
    border-color: var(--sp-text-muted);
}

.sp-status-user-replied {
    background: rgba(74, 127, 193, 0.12);
    color: var(--sp-accent);
    border-color: var(--sp-accent);
}

.sp-status-staff-replied {
    background: rgba(200, 147, 42, 0.12);
    color: var(--sp-warning);
    border-color: var(--sp-warning);
}

.sp-status-needs-admin {
    background: rgba(184, 64, 64, 0.12);
    color: var(--sp-danger);
    border-color: var(--sp-danger);
}

/*
====================
    Small Button
====================
*/
.sp-btn-sm {
    padding: 5px 12px;
    font-size: 0.75rem;
}

.sp-btn-danger {
    border-color: var(--sp-danger);
    color: var(--sp-danger);
}

.sp-btn-danger:hover {
    background: var(--sp-danger);
    color: #FFF;
}

/*
===================
    View Ticket
===================
*/
.sp-ticket-detail-card {
    margin-bottom: 8px;
}

.sp-ticket-meta-grid {
    display: flex;
    flex-direction: column;
    gap: 10px;
    margin-bottom: 20px;
}

.sp-ticket-meta-row {
    display: flex;
    gap: 16px;
    align-items: baseline;
    padding-bottom: 10px;
    border-bottom: 1px solid var(--sp-border);
}

.sp-ticket-meta-label {
    font-size: 0.75rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    color: var(--sp-text-muted);
    min-width: 100px;
    flex-shrink: 0;
}

.sp-ticket-meta-val {
    font-size: 0.9rem;
    color: var(--sp-text);
}

.sp-ticket-description {
    display: flex;
    flex-direction: column;
    gap: 8px;
    margin-bottom: 16px;
}

.sp-ticket-description p {
    font-size: 0.9rem;
    color: var(--sp-text);
    line-height: 1.7;
    white-space: pre-wrap;
}

.sp-ticket-actions {
    display: flex;
    gap: 10px;
    padding-top: 16px;
    border-top: 1px solid var(--sp-border);
    margin-top: 4px;
}

/*
===============
    Replies
===============
*/
.sp-replies-list {
    display: flex;
    flex-direction: column;
    gap: 12px;
    margin-bottom: 8px;
}

.sp-reply-item {
    background: var(--sp-bg-card);
    border: 1px solid var(--sp-border);
    border-radius: var(--sp-radius-lg);
    padding: 16px 18px;
}

.sp-reply-staff {
    border-left: 3px solid var(--sp-primary);
}

.sp-reply-own {
    border-left: 3px solid var(--sp-accent);
}

.sp-reply-header {
    display: flex;
    align-items: center;
    gap: 12px;
    margin-bottom: 10px;
}

.sp-reply-user {
    font-size: 0.82rem;
    font-weight: 700;
    color: var(--sp-primary);
}

.sp-reply-date {
    font-size: 0.78rem;
    color: var(--sp-text-muted);
}

.sp-reply-body {
    font-size: 0.875rem;
    color: var(--sp-text);
    line-height: 1.7;
    white-space: pre-wrap;
}

.sp-ticket-nav {
    margin-top: 20px;
}


/*
==================
    Responsive
==================
*/
@media (max-width: 768px) {
    .sp-support-actions {
        flex-direction: column;
        align-items: stretch;
    }

    .sp-ticket-meta-row {
        flex-direction: column;
        gap: 4px;
    }
}